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Innovate to transform your customer’s shopping experience

Hear how Amazon approaches innovation across four key pillars: culture, mechanisms, organisation and architecture. Hear about what the broader innovation trends are in retail both globally and locally from AWS and the Australian Retailers Association as well as the impact COVID-19 has had on the retail industry’s reputation and how innovation improves how shoppers perceive your organisation.

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Amazon Lex launches Australian English
Amazon Lex launches Australian English