Innovating the customer experience

At Amazon Web Services we don’t believe we know all the answers. But we do have insights to share about how Amazon and AWS customers are using cloud to innovate their customer service models. To learn more please join us for a short, 60-minute webinar which showcases how leading brands NiB, Australian Bureau of Statistics and GoGet are using cloud, Alexa and chatbots to increase their speed to market and experiment with new customer service channels. You will also learn how the technology that helped handle over 3-million Amazon Retail customers interactions in one day, and which has been used by Amazon Retail of over 10 years, is the foundation for the Amazon Connect Cloud Contact Centre service.

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