Using machine learning to supercharge your customer experience
Fill form to unlock content
Loading, please wait
Error - something went wrong!
AWS Summit Online Australia & New Zealand 2021
Thank you!
This session dives into how Amazon thinks about customer experience (CX), the trends we are hearing from the market and our customers, and the technology we continue to rapidly evolve and bring to market. Join this session to hear about the new CX products and features being released by AWS, building on our omni-channel cloud contact centre Amazon Connect, increasingly leveraging artificial intelligence and machine learning products.