This session will explore how to use chatbots and AWS services to offload some of the most frequent calls to your service centre. Empower employees to manage their own accounts, passwords, and access. See how natural language interfaces combined with AWS serverless technologies enable your organisation to build cost effective self-service capabilities. You'll learn how to provide a personal experience for your users, right on their mobile phones.
Speaker:
Stefan Buchman, Solutions Architect, Amazon Web Services
Resources: