[AWS Summit ASEAN re:Cap] Remote Control Contact Center solution

September 2, 2020
The Remote Control Contact Center will allow you to centrally control how your contact center manages user experiences as individuals move through your contact flows. Discover how this solution can allow you to centrally manage prompts, translation, static routing features, and language-specific routing features using an Amazon DynamoDB table. Speakers: Shannon Lim, Principal Solutions Architect, AWS & Lili Chan, Senior Solutions Architect, ASEAN, AWS
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[AWS Summit ASEAN re:Cap] Setting up your edge vision solutions with AWS IoT and AI/ML services
[AWS Summit ASEAN re:Cap] Setting up your edge vision solutions with AWS IoT and AI/ML services

In this session, we will discuss the challenges customers face when deploying edge video machine learning (...