Service Level Objectives (SLOs) are a measurement of the reliability and general experience your end-users and customers can expect. In this talk, you’ll learn how to define SLOs by choosing the correct service level indicators (SLIs) and defining appropriate agreements with stakeholders. We will explain the key concept of error budgets, which give you a solid, actionable metric for balancing innovation and velocity with reliability and safety. You will also learn how to have meaningful conversations around realistic availability, which will enable you to define high quality SLOs for your own organization.

Speaker: Ajuna Kyaruzi, Technical Evangelist, Datadog